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CFM International — Dispute BD 8,400 overbillingMROCFM International
1/5 steps · 20%
SLA:
5h of 120h SLAStarted 14 Jul 2025
SA
Sara Al-Amin✓
AI flagged discrepancy✓ 8 Jul 09:15
AI
Invoice #CFM-2025-0891 flagged 8 Jul 2025
2
CFO reviewIN PROGRESSDue 14 Jul 2025
SA
Awaiting Sara Al-Amin approval
AI SUGGESTED📋 GF-PROC-2024-07 §4.3
Dispute invoice #CFM-2025-0891 citing clause 4.2(b). Fixed rate $302/hr applies. Evidence package is ready.
3
Dispute notice sentDue 15 Jul 2025
SA
To: CFM International AR team
4
Vendor response (30 days)
MD
SLA: 30 calendar days
5
Credit memo received
SA
Target: BD 84,000 credit
Emirates Catering — Contract renegotiationCateringEmirates Catering
2/5 steps · 40%
SLA:
162h of 480h SLAStarted 5 Jul 2025
MD
Mohammed Al-Dosari✓
AI identified opportunity✓ 5 Jul 14:22
AI
Market rate $16.90 vs $18.40/meal
✓
Renegotiation authorised✓ 9 Jul 11:00
MD
Approved by CPO 9 Jul 2025
3
Negotiation brief draftedIN PROGRESSDue 18 Jul 2025
MD
Procurement team in progress
AI SUGGESTED📋 GF-PROC-2024-03 §6.2
Draft renegotiation brief targeting $16.90–17.20/meal based on 3 comparable airline benchmarks.
4
Vendor meeting scheduledDue 21 Jul 2025
MD
Target: w/c 21 Jul 2025
5
New agreement signed
SA
Target: before 15 Aug auto-renewal
Spectrum AI assistant
Connected
SPECTRUM AI
Hello Sara. I'm your Spectrum AI assistant.
I've reviewed today's 12,847 invoices and have 3 items that need your attention. The CFM International overbilling on invoice #CFM-2025-0891 is the most urgent — BD 84,000 excess charge.
Would you like me to draft a dispute notice?"